Contact information
Last updated: 4 November 2026
LUMBV is operated by LUMBV Limited. Our website is lumabookv.com.
Company number: SC877036. Registered in Scotland.
Customer support
Email: support@lumabookv.com
Contact us for product questions, connector and device compatibility, orders, delivery, returns, refunds or warranty support. For order questions, include your order number or another proof of purchase, the checkout email address and a brief description of what you need. Photos or a short video can help us understand a product fault, but we will discuss suitable alternatives if you cannot provide them.
Please do not send passwords, full payment-card details or other unnecessary sensitive information.
Business correspondence address
LUMBV Limited
5 South Charlotte Street
Edinburgh, EH2 4AN
United Kingdom
This correspondence address is not a return-shipping instruction. Contact us before posting a return so we can provide the correct return address and shipping arrangements for your order.