AirPods 4 with MagSafe Charging Case (USB-C) Bluetooth (White, 2X Active Noise ,True Wireless) With One Year Warranty

Eligible products include a one-year limited warranty. Contact LUMBV support with your order number for assistance.

Orders are processed promptly and usually arrive within 7-10 days after dispatch.

✅ Secure payments
All payments are processed securely and encrypted. We support trusted options like credit card, PayPal, Shop Pay, Apple Pay and more.

✅ Tracked delivery
Every order comes with tracking. You’ll be able to follow your package step by step.

✅ Fast support
Need help? Our team is here via email or chat to assist you with order questions, delivery updates, and product support.

✅ Hassle-free returns
If there’s an issue, we’ll work with you to make it right. Please review our Return & Refund Policy for full details.

✅ Warranty coverage
We stand behind our products. Warranty details are listed in the “Warranty” section on this page.

✅ Real customer feedback & unboxing videos
We’ve been serving customers for 7–8 years, and many buyers have shared real unboxing videos and experiences online. You can also check the reviews on internet for honest feedback.

✅ Optional pre-shipment photo/video (by request)
For extra peace of mind, we can record real product photos or a short video before shipping so you can verify the item. Just leave a note on your order (e.g., “Please send a pre-shipment photo/video”). Orders without a note will ship normally.

At Lumabookv, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we offer a simple 30-day free return and refund policy.

30-Day Free Returns & Refunds

You may return your item for a full refund within 30 days of receiving your order.

To be eligible for a return, the item must be:

• Returned within 30 days of delivery

• In good condition, without intentional damage or misuse

• Returned with the original charging case, accessories, and packaging when possible

• Purchased directly from lumabookv.com

Once your return is approved, we will provide return instructions. For eligible returns, Lumabookv will cover the return shipping cost.

How to Start a Return

To request a return, please contact us at:

Email: support@lumabookv.com

Please include the following information in your email:

• Your order number

• The email address used for the order

• The reason for the return

• Photos or videos if the item is damaged, defective, or incorrect

Our support team will review your request and reply with the next steps.

Refund Processing

After we receive and inspect your returned item, we will process your refund to the original payment method.

Refunds are usually processed within 3–7 business days after the returned item is received and approved. Please note that your bank or payment provider may take additional time to post the refund to your account.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

support@lumabookv.com

Please include your order number and clear photos or videos of the issue. After verification, we will offer a free replacement, return, or full refund.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible at:

support@lumabookv.com

If your order has not yet been processed or shipped, we will cancel it and issue a full refund. If the order has already been shipped, you may still request a return after receiving the item.

Items Not Eligible for Return

Returns may not be accepted if:

• The return request is made more than 30 days after delivery

• The item is damaged due to misuse, improper handling, or unauthorized modification

• Important accessories are missing

• The item was not purchased from lumabookv.com

• The returned item is not the same item that was originally shipped

Exchanges

If you received a defective or incorrect item, we may offer an exchange or replacement at no additional cost after reviewing your request.

Shipping Fees

For eligible returns within 30 days, Lumabookv covers the return shipping cost.

If the return is not approved under this policy, the customer may be responsible for return shipping costs.

Contact Us

If you have any questions about returns, refunds, or warranty support, please contact us:

Email: support@lumabookv.com

We usually reply within 24–48 business hours.